Dezaius Bates

Shot and edited video, photos, and social/promotional content while planning creative concepts and production timelines. Managed YouTube and social media branding and produced digital marketing content using Adobe tools.

Managed guest check-in per company policies and handled guest issues professionally. Followed company procedures and ensured appropriate resolution of complaints.

Assisted customers with check-in, boarding, rebooking, and travel questions while supporting ramp operations. Loaded, unloaded, marshaled, and serviced aircraft and handled baggage, cargo, mail, and ground service equipment.

Assisted passengers with check-in, boarding, and gate questions, verifying IDs and travel documents. Followed airline, airport, TSA, safety, and security procedures.

Provided front desk and night audit support, assisting guests and following hotel policies and procedures. Helped with maintenance repair issues and handled laundry tasks.

Handled front desk and night audit responsibilities, addressing guest complaints and inquiries while following hotel policies. Completed laundry tasks including washing and folding.

Calculated parking charges, collected fees, and patrolled parking areas to prevent theft. Opened and closed parking areas by lifting, positioning, and removing barricades and completed end-shift reports.

Produced a high volume of e-commerce postings and managed day-to-day production tasks. Handled photography and uploads, data entry, and processing donated products while following production and quality standards and addressing customer concerns.

Monitored lot gates by checking trucks and drivers for proper credentials. Maintained written security logs, patrolled the lot, and executed daily security procedures.

Completed IT coursework at Rasmussen College.

Earned a General Educational Development (GED) diploma at Ronald M. Hubbs Center.