Open to opportunities

Devyn Wardrip

@devynwardrip

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Customer service professional with 7 years’ experience resolving issues and scheduling appointments.

United States

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What I'm looking for

I’m looking for a customer service role where I can resolve problems quickly, manage scheduling and inventory, and support a safe, positive experience through clear communication and calm follow-through.

I’m a customer service-focused professional with 7 years of experience delivering a positive, dependable experience for people and teams. I bring strong problem resolution, appointment scheduling, and inventory management—so customers feel heard and operations keep moving.

In my current role as a Dispatcher at McKamey Animal Center, I dispatch animal officers, manage radio communications, and document cases using ShelterLuv software. I also gather the information and data needed to handle issues effectively, while supporting hands-on animal care and conducting physical examinations with restraint, including handling syringes and needles.

Earlier experience strengthens my ability to stay calm under pressure while improving day-to-day service. As a Massage Envy Receptionist, I identified and resolved guest concerns, managed appointment scheduling, maintained adequate inventory levels for therapist supplies, and built relationships to grow and retain a client base; at Disneyland, I supported guest safety through cleanliness, parking operations, and clear guest interactions.

Experience

Work history, roles, and key accomplishments

Current

Animal Center Dispatcher

Current

McKamey Animal Center

Jan 2024 - Present (2 years 6 months)

Dispatched animal officers and managed radio communications, documenting animal incidents in ShelterLuv while providing hands-on animal care. Gathered case details and performed physical examinations, including animal restraint and handling syringes and needles.

Dispatching ShelterLuv Case Documentation Animal Handling Syringe And Needle Handling

Sales Associate

De Lany

Jan 2022 - Jan 2023 (1 year)

Supported inventory management by restocking and organizing clothing and accessories to maintain sales floor standards. Drove sales through merchandise upselling and handled cash transactions, including opening/closing registers and drawer balancing.

Inventory Management Merchandising Upselling Cash Handling Drawer Balancing Customer Service Retail Sales

Child Care Assistant Teacher

Young Men's Christian Association (YMCA)

Jan 2017 - Jan 2023 (6 years)

Provided consistent child care and supervision to support safety and well-being during program activities. Developed lesson plans, maintained a secure and educational environment, and supported personal care routines with light cleaning.

Child Safety Lesson planning Light Cleaning Scheduling

Disneyland Cast Member

Disneyland

Jan 2019 - Jan 2021 (2 years)

Maintained cleanliness and sanitation standards across facilities to support guest safety and satisfaction. Managed parking operations by coordinating vehicle flow and answering guest questions and directions.

Parking Operations Customer Service event support Communication

Massage Envy Receptionist

Massage Envy

Jan 2016 - Jan 2017 (1 year)

Identified and resolved guest concerns to ensure a seamless experience in a spa setting. Managed appointment scheduling, maintained therapist supply inventory, and built member/guest relationships to support retention.

Reception Appointment Scheduling Inventory Management Client Retention Spa Guest Support Front Desk Operations

Education

Degrees, certifications, and relevant coursework

Silverado High School

High School Diploma

Earned a high school diploma from Silverado High School.

Saddleback Community College

Early Childhood Education

Completed some credits in early childhood education at Saddleback Community College, with coursework that also covered scheduling, food production/restaurant management, sales, and attention to detail.