Looking for a job

Devish Laroiya

@devishlaroiya

Junior Business Analyst at TransForm Shared Service Organization, supporting ServiceNow implementation and Oracle Cerner clinical workflows.

Canada

Message

At TransForm Shared Service Organization, I supported an enterprise ServiceNow implementation on the change management team. I mapped and redesigned Incident, Request, Change, Problem, and Knowledge processes, authored supporting documentation, and facilitated Change Advisory Board meetings.

I also contributed to the e-VOLVE program, including BMDI integration and system readiness activities. I configured and validated Remote Report Distribution rules to support the delivery of reports to physicians.

As a Project Assistant at TransForm Shared Service Organization, I supported the regional implementation of Oracle Cerner Millennium. I programmed and functionally tested BMDI equipment, and supported user engagement through demos, training logistics, and at-the-elbow go-live support.

Earlier, as a Project Coordinator (Co-Op) at North Lambton Community Health Centre, I led an asset management project that reduced manual labour by 60% and cost by 90%. My project management studies covered Waterfall and Agile delivery, and I served as Product Owner on a Canadian census application project and Scrum Master on a personalized education website build.

Experience

Work history, roles, and key accomplishments

Current

Junior Business Analyst

Current

TransForm Shared Service Organization

Jan 2025 - Present (1 year 9 months)

Served on the change management team for a year-long enterprise ServiceNow implementation, applying ITIL standards across Incident, Request, Change, Problem, and Knowledge processes. Facilitated Change Advisory Board meetings, trained end users, and optimized Remote Report Distribution.

ITIL ServiceNow Change Management Incident Management Request Management Change Advisory Board Knowledge Management Process Mapping Requirements Gathering Stakeholder Management BMDI Oracle Cerner Remote Report Distribution Training Documentation

Project Assistant

TransForm Shared Service Organization

Jan 2024 - Jan 2025 (1 year)

Programmed and performed functional testing on Bedside Medical Device Integration (BMDI) equipment to ensure seamless connectivity and data flow between patient monitoring devices and clinical systems. Delivered project coordination support across multiple clinical and technical workstreams during the regional implementation of a new hospital information system (Oracle Cerner Millennium).

BMDI Functional Testing Oracle Cerner Project Coordination Change Management User Engagement SharePoint Data Analysis Reporting Meeting Coordination

Project Coordinator (Co-Op)

North Lambton Community Health Centre

Jan 2022 - Dec 2022 (11 months)

Led a $2,000 asset management project, reducing manual labour by 60% and cutting cost by 90% through selection of the appropriate software solution. Controlled site-wide inventory independently to reduce wastage of assets.

Asset Management Inventory Control Data Analysis Excel Project Management

Project Coordinator

Malhotra Hosiery

Jan 2020 - Dec 2021 (1 year 11 months)

Supervised the placement, execution and follow-up of manufacturing orders, ensuring timely delivery of quality, profitable goods. Researched material quality, sizing, production cost and resale pricing to support product decisions.

Manufacturing Order Management Quality Control Research Scheduling Cost Analysis

Education

Degrees, certifications, and relevant coursework

SRM Institute of Science and Technology

B.Tech, Electronics and Communication Engineering

2016 - 2020

Earned a Bachelor of Technology in Electronics and Communication Engineering.

Project Management Institute

CAPM, Project Management

Earned the Certified Associate in Project Management (CAPM) certification, which lapsed in 2026.

Project Management Institute

Project Management Foundations, Project Management

Completed the Project Management Foundations course.

Lambton College

Advanced Project Management and Strategic Leadership, Project Management

2021 - 2023

Activities and societies: Served as Product Owner on a Canadian census application project and Scrum Master on a personalized education website build.

Completed Advanced Project Management and Strategic Leadership program, covering Waterfall and Agile delivery methods. Led five projects as Project Manager, all delivered on or ahead of schedule.