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Athira Reggie

@athirareggie

Product Analyst at Flipkart who helped reduce warehouse unloading turnaround time by 30% and improve seller and vendor onboarding readiness.

Canada

Message

At Flipkart Internet Pvt. Ltd., I analyzed marketplace warehouse receiving and fulfillment data, contributing to a 30% reduction in unloading turnaround time and improved seller/vendor onboarding readiness.

I partnered with Procurement, Master Data Management, and warehouse teams to track order flows, validate data, and resolve operational issues. I also maintained Excel and Looker Studio dashboards and scorecards that supported stakeholder visibility and data-driven business reviews.

As an Operations Coordinator at Healthy Planet, I coordinate receiving, item setup, inventory readiness, and purchase order follow-up. I maintain records in Microsoft Dynamics NAV, track operational activity in Excel, and coordinate with vendors and internal teams to address discrepancies and keep inventory moving.

Earlier, at CSS Corp, I tracked operational metrics and coordinated UAT for a Warehouse Management System implementation, supporting a 15% cost reduction and 95%+ customer satisfaction. I also coordinated projects and vendor purchasing at Bira Property Services and provided customer and partner support at Medi Assist Insurance Pvt. Ltd.

Experience

Work history, roles, and key accomplishments

Current

Operations Coordinator

Current

Healthy Planet

Apr 2026 - Present (6 months)

Coordinate inbound receiving, item setup, and inventory readiness, resolving discrepancies and maintaining accurate records in Microsoft Dynamics NAV. Manage purchase orders, transfers, returns, and customer support in a fast-paced environment.

Microsoft Dynamics NAV Inventory Management Purchase Order Receiving Returns Excel Customer Support Process documentation

Product Analyst

Flipkart Internet Pvt. Ltd.

Sep 2024 - Aug 2025 (11 months)

Analyzed e-commerce marketplace warehouse receiving and fulfillment data to identify operational bottlenecks, contributing to a 30% reduction in unloading turnaround time. Developed dashboards and scorecards to report order status and inventory movement, supporting data-driven business reviews.

Excel Looker SQL Dashboarding Scorecards Data Validation Jira Process Improvement Cross Functional Collaboration

Project Coordinator

Bira Property Services

Jan 2023 - Aug 2024 (1 year 7 months)

Coordinated multiple projects, vendors, and timelines, maintaining clear communication across stakeholders. Managed purchase orders and vendor invoices end to end, and built Excel trackers and reports for costs, budgets, and timelines.

Excel Purchase Order Vendor Management Project Coordination Process documentation Data Analysis

Operations Analyst

CSS Corp

Jun 2019 - Oct 2022 (3 years 4 months)

Tracked operational performance metrics including user adoption, cost reduction, and customer satisfaction, supporting process improvements that contributed to 15% cost reduction and 95%+ customer satisfaction. Coordinated UAT for a Warehouse Management System implementation.

Data Analysis UAT Warehouse Management Systems Process documentation Training Materials Cross Functional Collaboration

Customer Care Representative

Medi Assist Insurance Pvt. Ltd.

Feb 2018 - Jun 2019 (1 year 4 months)

Delivered high-volume customer and partner support through phone and written communication, investigated service issues, coordinated resolutions, and maintained accurate case documentation.

Customer Support Case Management Communication Skills Problem Solving

Education

Degrees, certifications, and relevant coursework

Visvesvaraya Technological University

Bachelor of Engineering, Electronics and Communication

Bachelor of Engineering in Electronics and Communication from Visvesvaraya Technological University, completed in 2017. Equivalent to a Canadian Bachelor's Degree, evaluated by WES.