DUDevin User
@devinuser
Detail-oriented professional with expertise in data management and support.
United StatesWhat I'm looking for
As a detail-oriented professional, I have a strong background in customer support and data management, specializing in handling confidential information with precision. My experience spans across high-volume environments where I excel in fast and accurate data entry, document processing, and client communication. I am fluent in English (C2) and prioritize service excellence in every interaction.
Currently, I serve as a Customer Support Specialist at ABT Global, where I ensure sensitive healthcare information is managed with strict confidentiality. My previous role as a Front Desk Clerk at Aria Hotel honed my skills in delivering exceptional customer service in a fast-paced environment. Additionally, as a Freelance Data Analyst, I analyze datasets and develop actionable dashboards, utilizing tools like Excel, R, and Tableau to provide valuable insights for my clients.
Experience
Work history, roles, and key accomplishments
Freelance Data Analyst
Self-Employed
Sep 2023 - Present (1 year 9 months)
Analyzed datasets and developed actionable dashboards using Excel, R, and Tableau. Delivered trend insights and maintained reporting accuracy across client projects, managing deadlines and ensuring precision in all data reporting assignments.
Customer Support Specialist
ABT Global
Nov 2023 - Present (1 year 7 months)
Provided high-quality customer support for healthcare-related services, ensuring sensitive information was handled with strict confidentiality. Managed high-volume client inquiries while preserving data integrity and service quality, prioritizing HIPAA compliance throughout all interactions.
Freelance Project Manager
Self-Employed
Apr 2014 - Present (11 years 2 months)
Led an 8-person team on project coordination, document tracking, and version control to meet deliverables on time. Ensured effective communication and organization throughout the project lifecycle.
Front Desk Clerk
Aria Hotel
Dec 2018 - Nov 2023 (4 years 11 months)
Delivered exceptional customer support to guests in a fast-paced, five-star environment. Assisted clients with reservations, service requests, and billing inquiries while maintaining clean and accurate records, efficiently resolving guest concerns to ensure high satisfaction.
Education
Degrees, certifications, and relevant coursework
Devin hasn't added their education
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United StatesAuthorized to work in
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