Devin Thompson

At Holland America Line, I own guest relationships through consultative cruise planning, tailored recommendations, and proactive follow-up. In my second month, I delivered 25 bookings against a 14-booking minimum—179% of target.

I've guided prospective students from inquiry through enrollment at South College while managing 100+ daily outreach touchpoints. At SmartCruiser, I advised clients worldwide, managed concurrent bookings, resolved questions, and recommended best-fit options.

My hospitality and partner-growth background includes managing restaurant partner accounts at Waitr / BiteSquad and leading corporate sales and account relationships across six Marriott and Hilton properties at McKibbon Hospitality. I focus on building trust quickly, uncovering needs, solving problems, and making complex choices feel clear.

I'm also building Northstar, an AI-enabled personal finance app, where I define user needs, workflows, roadmap priorities, QA, and iterative improvements.