Open to opportunities

Sujata Lohchab

@sujatalohchab

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Cloud M365 and Azure Consultant with 9.7 years of experience.

India

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What I'm looking for

I seek a challenging role in a progressive organization that values innovation and growth.

I am a Cloud M365 and Azure Consultant with nearly a decade of experience in managing and optimizing Microsoft Online services. My journey has been marked by a commitment to maintaining a stable and efficient IT infrastructure, particularly in hybrid environments. I have successfully led multiple projects, ensuring minimal downtime and enhancing security protocols for major healthcare clients.

Throughout my career, I have been recognized for my proactive approach to problem-solving and my ability to collaborate effectively with stakeholders. My technical expertise spans across Microsoft Exchange, Teams, SharePoint, and Azure AD, among others. I take pride in my ability to mentor junior team members and drive organizational improvements through innovative solutions.

Experience

Work history, roles, and key accomplishments

Current

Information Technology Analyst

Current

Tata Consultancy Services India Limited

Provided support across all Microsoft Online services, including Exchange, Teams, SharePoint, Viva Engage, Azure Entra AD, Purview, Identities, and Governance. Managed and sustained infrastructure, working on multiple small projects to enhance organizational security and safety.

Exchange Teams SharePoint)Azure Entra Identity Management Governance Infrastructure Management Change Management

Consultant

Capgemini Technology Services India Limited

Provided Level 2 support for Office 365, resolving infrastructure issues related to email and messaging platforms on Microsoft Exchange. Performed administrative tasks such as mailbox management, SharePoint site creation, and troubleshooting user access issues.

Office 365 SharePoint)Teams Troubleshooting SCCM Intune

Senior Technical Associate

Wipro Limited

Provided hardware and software support to end-users for HP Printers on Windows and Mac OS. Guided customers on product details and new technologies, assisting with troubleshooting, replacements, and new product recommendations.

Hardware Software support Windows OS Mac HP Printers Troubleshooting Customer Service Technical assistance

Production Specialist

Wipro Limited

Provided technical support for Office 365, assisting Microsoft clients with issues related to Exchange Online, Office Suite, and the Office 365 portal. Resolved infrastructure issues concerning email and messaging platforms, including network services, security, and server administration.

Office 365 Exchange Online Microsoft Office Suite Troubleshooting Infrastructure Support Reporting Technical Consulting

Education

Degrees, certifications, and relevant coursework

Punjab Technical University (PTU)

BTech, Electronics and Communication Engineering

Grade: 80%

Activities and societies: Organized Quiz Competition in Techfest Scintilla 2013.

Completed a Bachelor of Technology in Electronics and Communication Engineering. Studied core concepts of electronics, communication systems, and engineering principles.

Gujarat Board (G.S.E.B.)

Higher Secondary

Grade: 75%

Activities and societies: Participated in multiple competitions in school and at inter-school level like volleyball, Quiz, Group Discussions and won prizes in the same.

Completed Higher Secondary education with a focus on general studies. Achieved a strong academic performance.

Gujarat Board (G.S.E.B.)

Matriculation

Grade: 83.6%

Activities and societies: Participated in multiple competitions in school and at inter-school level like volleyball, Quiz, Group Discussions and won prizes in the same.

Completed Matriculation education. Achieved a strong academic performance.