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kiran sivaramKS
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kiran sivaram

@kiransivaram

Tech Lead and SRE specializing in Azure PaaS/Iaas reliability, automation, and scalable CI/CD pipelines.

India
Message

What I'm looking for

I’m looking to lead Azure PaaS/Iaas SRE and reliability engineering—own escalation and incident response, drive automation (Terraform/PowerShell), improve CI/CD governance, and deliver measurable reliability gains with strong RCA, monitoring, and stakeholder communication.

I’m a results-driven Tech Lead / Team Lead and Site Reliability Engineer with 9.7+ years of experience across Azure Cloud, Azure DevOps, SRE, Windows Server, and VMware. I lead cloud operations focused on platform reliability, incident management, and automation that improves service outcomes.

Since July 2021, I’ve served Microsoft Product Group (Azure) as a Technical Lead and SRE for Azure Web Apps and Azure Functions. I manage a 7-member escalation support team and act as the primary escalation point for critical issues tied to scaling, billing, and deployment.

I architected and deployed an internal AI-driven SRE agent for incident analysis, troubleshooting, and operational support—reducing incident resolution effort by 2 days per incident and improving reliability. I also automated deployment governance and reporting using Power Apps, Azure Logic Apps, and Power BI dashboards, cutting daily manual operational effort by 30+ minutes.

Earlier, at Infosys and HCL Technologies, I worked as a Level 2 Systems Support Engineer / Analyst in large-scale VMware and Windows Server environments, supporting 50,000+ and 2000+ physical servers respectively. I handled installation, configuration, maintenance, troubleshooting, patching, monitoring, and knowledge transfer—bringing strong operational discipline into every SRE engagement.

Experience

Work history, roles, and key accomplishments

Wipro logoWI
Current

Tech Lead - Azure PaaS SRE

Jul 2021 - Present (4 years 11 months)

Served as Tech Lead and SRE for Microsoft Azure Web Apps and Functions, leading a 7-member escalation support team for critical customer issues. Architected and deployed an AI-driven incident analysis agent, cutting incident resolution effort by 2 days and automating deployment governance/reporting to reduce daily manual effort by 30+ minutes.

IL

Technology Analyst (L2)

Nov 2018 - Jul 2021 (2 years 8 months)

Worked as a Level 2 Systems Support Engineer in a large-scale server management program supporting 50,000+ physical and virtual servers globally. Administered Windows Server and VMware ESXi/vSphere private-cloud infrastructure using vRealize Automation, including deployments, maintenance, troubleshooting, and patching.

HCL Technologies logoHT

Analyst (VMware & Windows)

Sep 2016 - Nov 2018 (2 years 2 months)

Provided L1 implementation and operations support for a globally distributed environment with 2000+ physical Windows servers and 500+ ESXi hosts, hosting 4000+ virtual servers. Managed VMware vSphere/ESXi and Windows Server (2008, 2012 R2, 2016) operations including VM provisioning, migrations, snapshots, patching, capacity/performance troubleshooting, and ServiceNow ticket handling.

Education

Degrees, certifications, and relevant coursework

ST

St. Theresa Institute of Engineering & Technology

Bachelor of Technology (B.Tech), Electronics & Communication Engineering

Grade: 63.72% aggregate

Bachelor of Technology (B.Tech) in Electronics & Communication Engineering from St. Theresa Institute of Engineering & Technology (JNTU Kakinada), completed in 2015. Secured an aggregate of 63.72%.

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