I’m looking to lead Azure PaaS/Iaas SRE and reliability engineering—own escalation and incident response, drive automation (Terraform/PowerShell), improve CI/CD governance, and deliver measurable reliability gains with strong RCA, monitoring, and stakeholder communication.
kiran sivaram
@kiransivaram
Tech Lead and SRE specializing in Azure PaaS/Iaas reliability, automation, and scalable CI/CD pipelines.
What I'm looking for
I’m a results-driven Tech Lead / Team Lead and Site Reliability Engineer with 9.7+ years of experience across Azure Cloud, Azure DevOps, SRE, Windows Server, and VMware. I lead cloud operations focused on platform reliability, incident management, and automation that improves service outcomes.
Since July 2021, I’ve served Microsoft Product Group (Azure) as a Technical Lead and SRE for Azure Web Apps and Azure Functions. I manage a 7-member escalation support team and act as the primary escalation point for critical issues tied to scaling, billing, and deployment.
I architected and deployed an internal AI-driven SRE agent for incident analysis, troubleshooting, and operational support—reducing incident resolution effort by 2 days per incident and improving reliability. I also automated deployment governance and reporting using Power Apps, Azure Logic Apps, and Power BI dashboards, cutting daily manual operational effort by 30+ minutes.
Earlier, at Infosys and HCL Technologies, I worked as a Level 2 Systems Support Engineer / Analyst in large-scale VMware and Windows Server environments, supporting 50,000+ and 2000+ physical servers respectively. I handled installation, configuration, maintenance, troubleshooting, patching, monitoring, and knowledge transfer—bringing strong operational discipline into every SRE engagement.
Experience
Work history, roles, and key accomplishments
Served as Tech Lead and SRE for Microsoft Azure Web Apps and Functions, leading a 7-member escalation support team for critical customer issues. Architected and deployed an AI-driven incident analysis agent, cutting incident resolution effort by 2 days and automating deployment governance/reporting to reduce daily manual effort by 30+ minutes.
Worked as a Level 2 Systems Support Engineer in a large-scale server management program supporting 50,000+ physical and virtual servers globally. Administered Windows Server and VMware ESXi/vSphere private-cloud infrastructure using vRealize Automation, including deployments, maintenance, troubleshooting, and patching.
Provided L1 implementation and operations support for a globally distributed environment with 2000+ physical Windows servers and 500+ ESXi hosts, hosting 4000+ virtual servers. Managed VMware vSphere/ESXi and Windows Server (2008, 2012 R2, 2016) operations including VM provisioning, migrations, snapshots, patching, capacity/performance troubleshooting, and ServiceNow ticket handling.
Education
Degrees, certifications, and relevant coursework
St. Theresa Institute of Engineering & Technology
Bachelor of Technology (B.Tech), Electronics & Communication Engineering
Grade: 63.72% aggregate
Bachelor of Technology (B.Tech) in Electronics & Communication Engineering from St. Theresa Institute of Engineering & Technology (JNTU Kakinada), completed in 2015. Secured an aggregate of 63.72%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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Skills
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