Open to opportunities

Destiny Yurnet

@destinyyurnet

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Customer-service focused safety professional with hands-on retail and tax support experience.

United States

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What I'm looking for

I seek a customer-facing role where I can apply my service, sales, and operational skills in a team-oriented company that values growth, accuracy, and strong communication.

I am a customer-service focused professional with experience across retail, warehouse operations, tax product support, and guest services. I consistently deliver clear communication, reliability, and organized record-keeping while supporting sales growth, on-time order fulfillment, and safe operational practices.

My background includes seasonal warehouse work, point-of-sale and rental management, TurboTax product assistance, and in-person sales and production coordination. I bring strong attention to detail, tech familiarity with Microsoft Office and CRM systems, and a practical, team-oriented approach to improving customer outcomes and operational accuracy.

Experience

Work history, roles, and key accomplishments

Current

Sales Assistant

Current

Impress Ink

Mar 2025 - Present (9 months)

Assisted clients in-person, online, and by phone with product inquiries and orders; processed quotes, invoices, and payments while coordinating with production to ensure on-time, quality delivery.

Customer Service Order Processing POS Inventory Coordination Client Communication Merchandising Quality Control Time Management

Warehouse Associate

UPS

Oct 2024 - Dec 2024 (2 months)

Organized and sorted packages by destination and priority, inspected and labeled shipments, and collaborated with team members to ensure timely and accurate processing during seasonal operations.

Labeling Safety Compliance Teamwork Record keeping Time Management Package handling

Tax Product Specialist

TurboTax

Jan 2024 - Oct 2024 (9 months)

Provided expert assistance with TurboTax software, resolving technical issues and offering tax guidance while documenting customer interactions in the CRM to ensure compliance and accurate records.

Tax Preparation Customer Support CRM Technical Troubleshooting Compliance Microsoft Office Data Entry Communication

Receptionist

X-Treme Waters Jetski Rentals & Tours

Mar 2021 - Nov 2023 (2 years 8 months)

Managed customer inquiries, bookings, and payments for jet ski rentals, coordinated paperwork and scheduling to ensure smooth rental operations and on-time returns.

Customer Service Phone Communication Scheduling Organization Cash Handling Documentation

Customer Service Associate

Sam’s Club

Mar 2019 - Jan 2021 (1 year 10 months)

Provided exceptional member service, assisted with item location and memberships, stocked merchandise, and created display pallets to enhance product visibility while maintaining store safety.

Customer Service Merchandising Stocking Safety Compliance Inventory Cash Handling Teamwork

Crew Member

Which Wich Superior Sandwiches

May 2018 - Dec 2018 (7 months)

Maintained restaurant cleanliness and food presentation, processed in-store and online orders, operated the cash register, and delivered friendly customer service during peak hours.