Destiny Newman

Collaborated with the Salesforce team to optimize daily workflows and operational processes through automation, dashboard design, and data-driven process changes. Led and supported a team of 22 coordinators managing temporary physician placements across hospitals nationwide, ensuring timely execution and high-quality service.

Acted as liaison between recruiters, support teams, physicians, and hospital clients to manage temporary physician assignments. Coordinated all administrative aspects of the placement process, including credentialing, licensing, travel, housing, and assignment maintenance.

Mentored new hires and facilitated onboarding, helping team members acclimate to systems, workflows, and service standards. Provided peer-level guidance and process clarification during departmental transitions and periods of rapid team growth.

Supervised and coached a team of 8 direct reports, leading weekly 1:1s, performance reviews, and development conversations. Onboarded and trained 13 new hires while actively supporting two of the company's top billing consultants.

Managed front desk operations, including scheduling, parent communication, and intake of new students, ensuring a welcoming and organized environment. Coordinated daily lesson logistics between instructors and students to maintain smooth session flow and reduce scheduling conflicts.

Directed a community-based enrichment program for low-income students, focusing on long-term outcomes like high school graduation and college readiness. Managed volunteer operations, including recruitment, training, and supervision of program volunteers and mentors.

Completed a Bachelor of Social Work at the University of South Florida. This program provided a comprehensive understanding of social welfare, human behavior, and community development. The curriculum focused on preparing students for professional practice in various social work settings.