Open to opportunities

Amanda Banks

@amandabanks1

Message

Integrated operations coordinator aligning programs, marketing, accounts, and administration.

United States

Message

What I'm looking for

I am seeking an operations or program role where I can coordinate cross-functional teams, improve processes, manage provider or billing workflows, and contribute to measurable program outcomes within a collaborative culture.

I am an experienced integrated operations coordinator who aligns administration, programs, marketing, and accounts to drive efficient execution and stakeholder satisfaction. I have managed provider relations, supported program execution across multiple therapeutic areas, and coordinated billing and client services while improving processes and training new staff.

My achievements include supporting ~230 marketing programs valued over $3M, conducting provider outreach and credentialing for PPO/Work Comp/EAP networks, producing and tracking 1,000+ monthly invoices, and identifying process improvements across functions. I collaborate cross-functionally, communicate clearly, and prioritize accuracy and responsiveness in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Provider Relations Coordinator

Current

Robert Half

Sep 2023 - Present (2 years)

Conduct outreach to recruit providers for PPO, Work Comp, and EAP networks; evaluate and approve provider applications and resolve IT, contracting, and procedural inquiries to maintain network integrity.

Provider Recruitment Credentialing Contracting Provider Relations Cross Functional Collaboration CRM Communication

Program Coordinator

McKesson

Jul 2022 - Sep 2023 (1 year 2 months)

Collaborated with cross-functional teams to improve processes and supported execution of ~230 marketing programs valued over $3M for BrandRx, Specialty, Diabetes, and Vaccine manufacturers, delivering performance reports to management.

Program Coordination Process Improvement Marketing Program Management Stakeholder Management Reporting Salesforce Excel

Client Success Associate

Savills

Feb 2021 - Jun 2022 (1 year 4 months)

Processed travel expenses and reimbursements, conducted market research to identify business opportunities, and supported targeted marketing campaigns to attract new clients in the real estate sector.

Client Success Market Research Marketing Campaigns Process Improvement Concur Communication

Billing Coordinator

Taylor Freezer Sales

Nov 2018 - Aug 2019 (9 months)

Managed billing operations including producing and tracking 1,000+ monthly invoices, resolving billing discrepancies, and coordinating payments via check and electronic transfer to improve cash collection.

Billing Invoicing Accounts Receivable Payment Processing ERP

HR Assistant

Walmart.com

May 2016 - Oct 2017 (1 year 5 months)

Supported new hire interviewing and onboarding, administered orientations and benefits enrollment, and maintained HR databases to ensure accurate employee records and smooth onboarding.