Looking for a job

Destiny iyiewuare

@destinyiyiewuare

I resolve application and customer support issues through clear troubleshooting, user training, and accurate documentation.

Nigeria

Message

What I'm looking for

I'm looking to apply my technical troubleshooting, remote communication, and client-support experience in a role focused on resolving user issues and supporting patient account management.

I've supported users at NoGigiddy and Sideshift, resolving account-access, billing, application, and technical issues with patience and professionalism.

At NoGigiddy, I answered inquiries, documented support interactions, trained clients on system features, and helped deliver a seamless customer experience during peak periods.

At Sideshift, I troubleshot application issues, guided users through solutions, tested updates, identified bugs, and collaborated with cross-functional teams to improve the user experience.

I bring strong remote communication, problem-solving, documentation, and user-support skills, along with a Bachelor of Science in Economics.

Experience

Work history, roles, and key accomplishments

Customer Service Support

NoGigiddy

Jan 2025 - Aug 2025 (7 months)

Answered user inquiries and resolved issues with patience and professionalism. Assisted clients with account access, billing, and troubleshooting, and documented all support interactions.

Customer Service Troubleshooting Documentation User Training Communication Skills

Application Support Specialist

Sideshift

Feb 2025 - Jul 2025 (5 months)

Provided technical support for application users by troubleshooting issues and guiding them through solutions. Documented user inquiries and resolutions, and assisted in testing application updates.

Technical Support Troubleshooting Documentation Testing Collaboration