Destiny Bishop
@destinybishop
Customer-focused Sales Assistant skilled in documentation, service, and operations.
What I'm looking for
I’m a Sales Assistant who values a positive client experience, clear communication, and accurate documentation. I respond to customer inquiries promptly and professionally, helping clients feel supported from the first interaction.
In my current role at Rodes Securities, Inc., I prepare, process, and maintain transaction documentation with accuracy and attention to detail. I also answer and screen incoming calls, directing them to the right team members, while keeping organized records across physical and digital systems, including Excel logs and other databases.
Before that, I built strong operational discipline at Diamondback Industries LLC as a Power Charge Associate. I monitored and regulated logistics using technological tools to improve efficiency, oversaw quality control to maintain customer expectations and legal parameters, and collaborated in a high-stakes timed setting to verify proper manufacturing.
I’ve also led day-to-day service execution in multiple customer-facing environments, including managing multiple stations, handling order fulfillment, and supporting daily operations at Dairy Queen. As a Shift Lead at Del Norte, I oversaw cash register operations and customer service, delegated responsibilities to a team, and served as interim manager to address customer concerns.
Experience
Work history, roles, and key accomplishments
Sales Assistant
Rodes Securities, Inc.
Jan 2023 - Present (3 years 6 months)
Respond to customer inquiries promptly and professionally to ensure a positive client experience. Prepare and maintain accurate documentation for client transactions and manage incoming calls by screening and routing them as needed.
Power Charge Associate
Diamondback Industries LLC
Jan 2018 - Jan 2023 (5 years)
Monitored and regulated logistics using technological tools to support efficiency. Oversaw quality control to maintain customer expectations and legal parameters for products, and collaborated with colleagues in a high-stakes timed manufacturing setting.
Office Cashier
Brookshire’s
Jan 2016 - Jan 2018 (2 years)
Handled clerical duties at the customer service desk, including returns, exchanges, cashing checks, bill payments, and collecting customer feedback. Supervised employees’ facility upkeep and performed bookkeeping and financial transaction management.
Shift Lead
Del Norte
Jan 2020 - Present (6 years 6 months)
Oversaw daily operations including cash register management, order fulfillment, and customer service. Delegated shared workload responsibilities to team members and served as interim manager to address customer concerns.
Back of House Customer Service
Dairy Queen
Jan 2020 - Present (6 years 6 months)
Independently managed multiple stations simultaneously and provided customer service through communication, hospitality, and order fulfillment. Supported daily business operations as a team player.
Education
Degrees, certifications, and relevant coursework
Tolar High School
High School Diploma
Completed high school at Tolar High School, graduating with the class of 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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