Desiree Eliasen

• Leveraged strategic content optimization to resonate with diverse stakeholders, driving maximum clarity and audience engagement.
• Spearheaded the analysis and refinement of trial conversion funnels, resulting in measurable uplifts in student acquisition and long-term retention.
• Orchestrated end-to-end project management, including high-level client relations and data-driven performance tracki

Tailored content to diverse audiences, ensuring clarity and engagement. Improved trial lesson strategies, increasing student enrollment and retention, while managing scheduling and client communications remotely.

Collaborated with Legal, HR, Project Management, and Accounting teams to streamline processes. Enhanced data analytics with Power BI, coordinated contracts totaling over $8 million, and managed accounts payable for 16 projects.

Worked as Consultant at Integrated Water Services.

• Spearheaded high-impact customer experience initiatives for up to 520 passengers per journey, consistently delivering excellence in high-pressure, fast-paced environments.
• Drove significant revenue growth by optimizing tour sales through strategic outreach, cross-functional communication, and agile problem-solving.
• Cultivated a high-performance culture within diverse teams, maintaining peak

• Assisted with project costs, forecasting, and material procurement.
• Handled client communication and satisfaction.
• Carpentry, plumbing, electrical, concrete, heavy machinery, land development, site planning, reading construction and engineering plans.

Delivered exceptional customer service for up to 520 passengers per trip in a fast-paced environment. Increased tour sales through proactive outreach and effective communication.

• Successfully schedule projects with in-house project managers and subcontractors.
• Systematically coordinate multiple projects while assisting managers with daily tasks such as estimating, data collection, invoicing and more.
• Assisted in material procurement for both residential and commercial jobs.
• Maintained professional communication, consisting of scheduling, updates, and ROI's direct

Strengthened client relationships by designing a semi-automated scheduling system in Excel. Delivered weekly presentations to C-Suite executives and maintained communication with subcontractors and vendors.

• Providing service that consistently exceeded company standards to multiple parties at one time.
• Over the phone customer service associate.
• Ability to stay organized and keep track of daily duties.
• Conflict management with customers.
• Multi-tasking hostess stand, customer service, and answering phones.

• Confidently communicate and negotiate with individuals.
• Able to multi-task and learn quickly.
• Successful conflict resolution between participants.

• Enable successful project implementation by providing assistance wherever needed.
• Successfully analzyed product to ensure high-quality stock.
• Assist in direct professional communication with clientele regarding scheduling, costs, and design.
• Complete sales and to customers
• Accomplish all tasks in a days time and assist designers, coworkers, and owner in their tasks.

Jan 2025

Oct 2024

Apr 2024

Jun 2023 · Expires Jun 2028

Activities and societies: Outstanding Academic Excellence (2021), Dean's List (2020)

Bachelor of Science in Business Administration with a focus on Real Estate Development. Recognized for academic excellence and leadership.

Mar 2021

Apr 2019

May 2019

Nov 2018