Open to opportunities

Desiree Edwards

@desireeedwards

Administrative professional with 20+ years supporting government leadership, HR, records management, and customer service.

United States

Message

What I'm looking for

I’m looking for a remote role where I can provide confidential administrative support—managing schedules, records, reports, and data entry—while partnering with leadership and serving customers with accuracy and professionalism.

I’m an administrative professional with more than 20 years of progressive experience supporting government operations, executive leadership, human resources functions, records management, and customer service. I manage confidential information with care, coordinate schedules and meetings, and maintain complex records systems while supporting fast-paced teams.

As an Administrative Assistant with Pasco County Mosquito Control District, I serve as a primary point of contact, handle calls and correspondence professionally, and create and maintain spreadsheets, databases, reports, and electronic filing systems. I also coordinate travel arrangements and reimbursements for leadership, prepare meeting agendas and board packets, process mail and office operations, track service requests with activity logs, and support records retention, scanning, indexing, and digital file organization initiatives.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Pasco County Mosquito Control District

Mar 2023 - Present (3 years 3 months)

Serve as the primary front-office point of contact, answering calls and correspondence while maintaining strict confidentiality of employee, financial, and operational records. Coordinate schedules, meetings, travel, board packets and minutes, and support electronic records retention using Microsoft Office and filing systems.

Front Office Administration Customer Service Scheduling Meeting Minutes Microsoft Office Travel Coordination

Administrative Specialist

Hillsborough County

Oct 2001 - Mar 2023 (21 years 5 months)

Provided comprehensive administrative support to county departments and leadership by preparing and formatting official documents, maintaining confidential personnel records, and managing multi-line phone systems and public inquiries. Processed and verified data and financial records, scheduled meetings, supported records management and compliance, and maintained office supply inventory.

Administrative Support Multi Line Phone Systems Schedule Management Records Management Customer Service