Derrick User
@derrickuser
Computer Science student skilled in software development and technical support.
KenyaWhat I'm looking for
I am a motivated Computer Science student with hands-on experience in software development, hardware troubleshooting, and IT support. I have written technical scripts that improved process efficiency and created resources to streamline operations.
In customer-facing roles I managed daily operations at a cyber café, provided technical support, and maintained systems to ensure minimal downtime. I have also worked as a computer repair assistant diagnosing and repairing both desktop and laptop hardware and software.
My technical toolkit includes Flutter, HTML, Java, C++, and practical experience with system maintenance and network troubleshooting. I combine technical ability with strong communication, teamwork, and customer-service skills.
I am eager to apply my skills in IT support, network management, or software development roles where I can continue to learn, solve real-world problems, and contribute to efficient operations.
Experience
Work history, roles, and key accomplishments
Script Writer
Daystar University
Jan 2024 - Present (1 year 8 months)
Wrote scripts for technical tasks and created resources that streamlined processes and improved staff efficiency.
Cyber Café Manager
Royal Cyber Cafe
Jan 2025 - Jan 2029 (4 years)
Managed daily operations of a cyber café, provided technical support, and maintained network and computer systems to minimize downtime and ensure customer satisfaction.
Computer Repair Assistant
Royal Cyber Cafe
Jan 2024 - Jan 2025 (1 year)
Diagnosed and repaired software and hardware issues for desktops and laptops, performing hardware replacements and explaining solutions to customers to ensure high service quality.
Education
Degrees, certifications, and relevant coursework
DUDaystar University
Bachelor of Science, Computer Science
2022 -
Activities and societies: Wrote scripts to improve processes and created resources to streamline operations for staff.
Pursuing a Bachelor's Degree in Computer Science with practical experience in scripting and system maintenance.
Kigumo Bendera High
Kenya Certificate of Secondary Education, Secondary Education
2018 - 2021
Grade: B-
Completed secondary education and obtained K.C.S.E certificate with a B- grade.
Availability
Location
KenyaAuthorized to work in
Job categories
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