gmkamah User
@gmkamahuser
Motivated IT professional with expertise in technical support and web development.
What I'm looking for
I am an IT professional with over 7 years of hands-on experience in technical support, hardware/software troubleshooting, and front-end web development. My background includes a solid foundation in data communication, networking, and database systems, complemented by my expertise in HTML, CSS, and WordPress. I thrive in team environments and am passionate about leveraging technology to solve real-world problems.
Throughout my career, I have successfully diagnosed and repaired software and hardware issues, maintained company websites, and provided exceptional client technical support. My experience as a freelance contributor has further honed my skills in data labeling and project collaboration. I am committed to continuous growth and seek to contribute to a dynamic institution where my skills can drive operational excellence and innovation.
Experience
Work history, roles, and key accomplishments
Technician / IT Assistant
Quicksilvers Accessories Kenya
Jan 2017 - Present (8 years 6 months)
Diagnosed and repaired software and hardware issues in smartphones and computers. Maintained the company website using WordPress, including content and plugin updates.
Freelance Contributor
Remotasks & Appen
Jan 2018 - Dec 2023 (5 years 11 months)
Performed data labeling, image annotation, and categorization tasks for AI model training. Participated in language-based projects including transcription, sentiment analysis, and search engine evaluation.
Cashier
Fairmart Supermarket
Jan 2014 - Dec 2016 (2 years 11 months)
Handled customer transactions efficiently and accurately. Maintained a clean and organized checkout area.
Education
Degrees, certifications, and relevant coursework
JKUAT
Diploma, Information Technology
2013 - 2014
Completed a Diploma in Information Technology, gaining foundational knowledge in IT principles and practices. Focused on core areas such as data communication, networking, and database systems.
Nkaimurunya High School
KCSE, General Studies
2004 - 2007
Completed the Kenya Certificate of Secondary Education (KCSE) at Nkaimurunya High School. Focused on a broad curriculum to build a strong academic foundation.
NICS Computer College
Certificate, Information Technology
Obtained a Certificate in Information Technology, providing an introduction to essential IT concepts. Developed basic skills in computer operations and software applications.
Availability
Location
Authorized to work in
Job categories
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