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gmkamah User

@gmkamahuser

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Motivated IT professional with expertise in technical support and web development.

Kenya

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What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovation in technology.

I am an IT professional with over 7 years of hands-on experience in technical support, hardware/software troubleshooting, and front-end web development. My background includes a solid foundation in data communication, networking, and database systems, complemented by my expertise in HTML, CSS, and WordPress. I thrive in team environments and am passionate about leveraging technology to solve real-world problems.

Throughout my career, I have successfully diagnosed and repaired software and hardware issues, maintained company websites, and provided exceptional client technical support. My experience as a freelance contributor has further honed my skills in data labeling and project collaboration. I am committed to continuous growth and seek to contribute to a dynamic institution where my skills can drive operational excellence and innovation.

Experience

Work history, roles, and key accomplishments

Current

Technician / IT Assistant

Current

Quicksilvers Accessories Kenya

Jan 2017 - Present (8 years 6 months)

Diagnosed and repaired software and hardware issues in smartphones and computers. Maintained the company website using WordPress, including content and plugin updates.

WordPress HTML CSS Technical Support Inventory Management Quality Control

Freelance Contributor

Remotasks & Appen

Jan 2018 - Dec 2023 (5 years 11 months)

Performed data labeling, image annotation, and categorization tasks for AI model training. Participated in language-based projects including transcription, sentiment analysis, and search engine evaluation.

Data Labeling Transcription Search Engine Evaluation Remote Collaboration

Cashier

Fairmart Supermarket

Jan 2014 - Dec 2016 (2 years 11 months)

Handled customer transactions efficiently and accurately. Maintained a clean and organized checkout area.

Customer Service

Assistant Tutor

NICS Computer College

Jan 2012 - Dec 2014 (2 years 11 months)

Assisted in teaching computer basics, MS Office, and introductory HTML. Helped students in practical assignments and troubleshooting.

MS Office HTML

Education

Degrees, certifications, and relevant coursework

JKUAT

Diploma, Information Technology

2013 - 2014

Completed a Diploma in Information Technology, gaining foundational knowledge in IT principles and practices. Focused on core areas such as data communication, networking, and database systems.

Nkaimurunya High School

KCSE, General Studies

2004 - 2007

Completed the Kenya Certificate of Secondary Education (KCSE) at Nkaimurunya High School. Focused on a broad curriculum to build a strong academic foundation.

NICS Computer College

Certificate, Information Technology

Obtained a Certificate in Information Technology, providing an introduction to essential IT concepts. Developed basic skills in computer operations and software applications.