Danny Vo

Provides onsite AV support for meetings, live events, webinars, and hybrid town halls. Configures and maintains AV hardware/software across platforms like Crestron, Biamp, Zoom, Poly, NEAT, and NEC.

-Apply POLY Lens, Crestron XiO Cloud, NEAT Pulse, and ZDM for monitoring and managing AV systems.
-Provide onsite AV support for meetings, live events, webinars, and hybrid town halls.
-Configure and maintain AV hardware/software across platforms like Crestron, Biamp, Zoom, Poly, NEAT, and NEC.
-Troubleshoot AV issues and resolve incidents using ServiceNow, ensuring SLA compliance.
-Support execut

-Design and construct A/V systems in classrooms to increase user efficiency and ease of use.
-Troubleshooting and supporting A/V to reduce lecture downtime.
-Created A/V room flow maps for all classrooms, reducing troubleshooting times by 60%.
-Increased room satisfaction and reliability by 50%.

Established project scope, goals, and budget to define client timelines and constraints. Configured, tested, and built optimal computer systems to client specifications and budget.

-Converted checkout inventory to an online system increasing efficiency and accuracy by 70%.
-Supported classroom A/V and reduced lecture downtime.
-Executed preventative maintenance and reduced in-class issues by 90%.

Worked as a cashier at food trucks, handling transactions and customer service.

Managed inventory at Jazen Tea.

Supervised shifts at Jazen Tea.

Prepared food as a line cook at Alexander's Steakhouse.

Worked as a cashier at Heidi's Top Fashion.

Pursued a Bachelor of Science in Business Administration with a focus on Management Information Systems, learning to solve business problems with technology and improve efficiency using data.