derek jayson

I am a dedicated Camera Technician with extensive experience in electrical and mechanical repairs, security systems, and network management. My journey has equipped me with a proven ability to troubleshoot and maintain sophisticated camera systems and related technologies. I have worked with various CRMs, ERPs, and cloud-managed platforms, achieving high average ratings across thousands of cases.

Throughout my career, I have developed a comprehensive understanding of camera systems and security solutions. My role at Truelook has allowed me to engage with major telecommunications companies, showcasing my proficiency in programming and troubleshooting. I take pride in creating training resources for my team, enhancing our collective knowledge and skills, and assisting with higher-tier escalations for complex issues.

With certifications from Axis Communications, Cisco CCNA, and Cradlepoint, I am eager to leverage my skills in a challenging new role. I thrive in environments that allow me to apply my technical expertise while contributing to team success and project completion.

To add, I have worked face-to-face with customer’s across various industries and have learned to adapt and welcom the needs of the customer’s. This makes me a prime candidate to handle external communication and solutions, then tie them internally, handling processes and efficiently creating solutions for both sides.