Lewis Taylor
@lewistaylor
I am a customer-focused data center technician leveraging analytics to optimize network performance.
What I'm looking for
I am a customer-service–focused data center technician with extensive hands-on experience installing, configuring, and troubleshooting fiber‑optic and Ethernet cabling in server rooms and data halls. I work methodically with racks, grounding, and diagnostic tools to maintain reliable network connectivity.
I have driven results by leveraging analytics to identify patterns, inform strategic initiatives, and improve operational efficiency while managing vendor relationships and delivering timely, contract-compliant work. My background includes field installations for residential and commercial customers and data center operations for large providers.
I am dedicated to continuous learning, clear communication, and delivering high-quality work under deadlines; I prioritize safety, organization, and collaborative problem solving to keep systems online and stakeholders informed.
Experience
Work history, roles, and key accomplishments
Data Center Technician
HCL Tech
Jul 2024 - Present (1 year 2 months)
Installed and configured fiber-optic and Ethernet cabling in data center racks, ensuring accurate connectivity and adherence to technical blueprints.
Data Hall Technician
Jul 2022 - Dec 2024 (2 years 5 months)
Troubleshot and reconnected fiber and Ethernet cabling in data halls, ran diagnostics and performed rack grounding to minimize downtime and preserve network integrity.
Maintenance Technician
Ashley's Square Apartment
Sep 2021 - Jul 2024 (2 years 10 months)
Repaired appliances, doors, locks, and other apartment components to maintain resident comfort and safety while minimizing disruptions.
Installed and maintained internet, TV, and phone lines for residential and commercial customers, executing complex line runs to ensure reliable service.
Server Room Technician
Tech Data
Sep 2013 - Dec 2016 (3 years 3 months)
Managed server room cabling and rack configurations, performing reconnections and grounding to restore connectivity and maintain data center stability.
Education
Degrees, certifications, and relevant coursework
George Wythe High School
High School Diploma, Secondary Education
1983 - 1987
Completed secondary education at George Wythe High School from July 1983 to June 1987.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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