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Dennis Tamondong

@dennistamondong

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Experienced Lead Solutions Engineer with a focus on project management.

Philippines

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my technical expertise to drive impactful solutions.

With over 16 years in the IT industry, I have honed my skills in server backend management, customer support, system administration, and software implementation. My journey began with a Bachelor of Science in Information Technology, where I developed a strong foundation in technical skills and project management.

Currently, as a Lead Solutions Engineer, I independently oversee the planning and implementation of complex projects for mid to large law firms across the United States, UK, Canada, EMEA, and APAC. My role involves leading technical presentations, managing Azure resources, and providing innovative solutions to enhance customer capabilities. I take pride in my ability to drive cross-workload support for Litera solutions and ensure customer satisfaction through effective project management.

Throughout my career, I have demonstrated a commitment to continuous improvement and collaboration with cross-functional teams. I believe in the power of technology to solve complex problems and am passionate about delivering high-quality solutions that meet client needs.

Experience

Work history, roles, and key accomplishments

Current

Lead Solutions Engineer

Current

Litera

Mar 2015 - Present (10 years 4 months)

Independently led and oversaw the planning and implementation of complex projects deployed to mid to large Law Firms across the United States, UK, Canada, EMEA, and APAC. Oversaw projects involving installation, configuration, and deployment of Litera On-premise and Cloud solutions in Office365/ExchangeOnline and Azure Virtual Machines.

Project Management Azure Office 365 Exchange Online SQL SaaS

Pre-Sales Consultant

Microsoft Philippines

Feb 2014 - Present (11 years 5 months)

Served as an Office365 and Microsoft Azure Pre-Sales consultant for mid-large market companies in the Philippines. Collaborated with Engineers, Sales, and Project Teams to deliver product demos and engage in technical conversations around Office365, Microsoft Cloud migration, and Azure.

Office 365 Microsoft Azure Cloud Migration Pre Sales Product Demos Technical Consulting

Exchange Administrator

Citco Philippines

Jan 2013 - Present (12 years 6 months)

Administered and managed the corporate messaging environment, specifically Exchange On-premise 2010 servers. Performed maintenance and preventive tasks on Exchange Servers across different geographical locations and troubleshooted mail flow related issues.

System Administration Customer Support

Senior Service Desk Engineer

Bayview Technologies Inc.

Jan 2011 - Present (14 years 6 months)

Provided IT support to office and remote users, including building and provisioning Windows desktop environments for new employees. Offered technical troubleshooting assistance for Windows Server, Windows OS, and Desktop/Laptop issues.

IT Support Windows Environment Technical Troubleshooting Windows Server Active Directory

Senior Remote Support Engineer

Siemens Philippines

Jul 2008 - Present (17 years)

Provided remote IT support to Siemens' customers in the US and Canada. Managed File and Print servers across all regional offices and handled server disk backups on Data Centers.

Remote IT Support Windows Server Data Backup

Education

Degrees, certifications, and relevant coursework

Technological Institute of the Philippines

Bachelor of Science, Information Technology

Led a school development team in website and animation programming. My thesis involved studying AI and its application in Human Resources Management System.