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Dennisba JackreeceDJ
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Dennisba Jackreece

@dennisbajackreece

I drive sales, customer support, and operational follow-through across retail, call centre, and technical environments.

Nigeria
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What I'm looking for

I'm looking for a customer-facing sales, support, operations, or technical support role where I can solve problems, build customer relationships, meet targets, and continue learning.

I've driven sales and customer interactions across Unateus, Codar Tech Africa, GlobalCare Environmental Needs, and Slot Systems Limited. My work includes outbound warm and cold calling, lead conversion, upselling, order verification, and customer follow-up.

At Slot Systems Limited, I used ERP and SAP for sales, processed online orders through SOCOP, coordinated fulfilments, and supported branch performance toward monthly sales targets. I also handled customer enquiries across phone, text, chat, email, and in person.

In sales and marketing, I generated leads, followed up with customers, coordinated deliveries with warehouses and distributors, raised invoices, and shared customer feedback for improvement. I maintain accurate CRM records, follow scripts, and work toward daily, weekly, and monthly targets.

My Chemical and Petrochemical Engineering background has also supported technical and operational work, including field-data analysis, equipment-maintenance advice, cost control, production support, quality control, and solar and inverter installation supervision.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

NC

National Youth Service Corps

NYSC Discharge Certificate

National Youth Service Corps Discharge Certificate.

Rivers State University logoRU

Rivers State University

Bachelor of Technology, Chemical/Petrochemical Engineering

Grade: Second Class Upper

Bachelor of Technology in Chemical/Petrochemical Engineering, graduated with Second Class Upper.

GC

Global International College

Advanced Level Certificate

Advanced Level Certificate from Global International College, Lekki Phase 1, Lagos.

EC

Emarid College

West African Senior School Certificate

West African Senior School Certificate from Emarid College, Igwuruta, Rivers State.

UB

UBA

Customer Experience Support Training, Customer Experience

Completed a two-week Customer Experience Support training with UBA.

Tech stack

Software and tools used professionally

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