I’ve supported business operations, project coordination, and process improvement across international hospitality, legal, and remote business environments. Most recently, I worked remotely with a U.S.-based consulting firm, supporting business operations, AI governance research, content initiatives, CRM management, and digital systems.
I built and maintained workflows using Zapier, Airtable, Mailchimp, Trello, Notion, Canva, and Squarespace, helping streamline operational and marketing processes and improve documentation and visibility.
At MC Hoteles y Alojamientos SL in Mallorca, I managed workflows for 100+ weekly bookings across Booking.com, Airbnb, Expedia, Agoda, and other OTA channels. I helped reduce manual errors and saved 5+ administrative hours per week through process improvements, automation, and better documentation, while maintaining 90%+ guest satisfaction.
My background as a lawyer and certified mediator brings strong analytical thinking, contract and document review, problem-solving, negotiation, and compliance awareness to operations roles. I’ve worked across multicultural environments in Spain, Italy, the UK, and Argentina, communicating professionally in Spanish, English, and Italian.
I’m particularly interested in Business Operations, Project Coordination, Implementation, Operations Support, Customer Experience, and LegalTech/Legal Operations. I enjoy turning complex processes into clear, practical systems and working independently to keep projects and teams moving forward.
