Denise Lopez
@deniselopez
Customer service representative who resolves issues quickly and improves customer retention in fast-paced environments.
United StatesWhat I'm looking for
I’m a confident, energetic customer service representative passionate about serving customers. I thrive in challenging, fast-paced settings and can interact freely with customers to resolve issues quickly.
In my Quality Control Inspector role, I inspect, test, and sample materials and products. I also observe and monitor production operations and equipment to ensure conformance to specifications.
On the customer-facing side, I’ve driven customer experiences as a delivery driver by providing customer service upon arrival and ensuring driving safety within traffic regulations. I also supported store performance as an Assistant Manager by training and developing staff and maintaining a clean, properly stocked, merchandised store.
I’m now looking for a rewarding position where I can serve customers and increase customer retention, while continuing to bring reliability, strong communication, and fast issue resolution to the team.
Experience
Work history, roles, and key accomplishments
Delivery Driver
Marco's Pizza
Mar 2018 - Dec 2019 (1 year 9 months)
Drove while following safety and traffic regulations and provided customer service upon arrival. Delivered customer orders in a timely, customer-focused manner.
Inspected, tested, and sampled materials and products to ensure quality and compliance. Observed and monitored production operations and equipment to verify conformance to specifications.
Trained and developed staff while maintaining a clean, properly stocked, and merchandised store. Managed and maintained inventory levels and controls and promoted 7-Eleven to guests and the community.
Handled checkout, bagging, and cash counter services while selling goods at the counter, including fast food. Assisted with public utility bill payment and parcel delivery orders.
Education
Degrees, certifications, and relevant coursework
Denise hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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