Open to opportunities

Angela Westgate

@angelawestgate

Message

I improve customer service, sales, and daily operations across retail and food service.

United States

Message

What I'm looking for

I'm looking for a customer service or operations role where I can improve the customer experience, support sales, maintain efficient daily operations, and help train and collaborate with a strong team.

I've supported customer service, sales, and daily operations at Sonic Drive-In, Amazon, McDonald's, Nothing Bundt Cakes, Burlington, and Dollar Tree.

At Sonic Drive-In, I trained team members, managed inventory and cash handling, supported staff scheduling, and implemented promotions to drive sales and brand visibility. My customer-focused communication and problem-solving contributed to a 20% increase in repeat business.

I've processed cash and electronic payments accurately, resolved customer concerns professionally, and trained new cashiers on procedures and service standards.

I also bring warehouse experience from Amazon, including operating forklifts and pallet jacks, conducting quality checks, processing returns, and using warehouse management software to track inventory.

Experience

Work history, roles, and key accomplishments

Cashier

Dollar Tree

Oct 2022 - Mar 2023 (5 months)

Provided exceptional customer service and processed transactions accurately. Maintained a clean checkout area and handled complaints professionally.

Customer Service Cash Handling Point of Sale Systems Problem Solving Training

Customer Service

Burlington

Apr 2022 - Aug 2022 (4 months)

Provided exceptional customer service and developed strong client relationships. Processed transactions accurately and trained new cashiers on procedures.

Customer Service Relationship Building Point of Sale Systems Training Record keeping

Cashier

Nothing Bundt Cakes

Aug 2021 - Jan 2022 (5 months)

Provided excellent customer service and assisted with inventory management. Managed daily bakery operations and optimized inventory processes to reduce waste.

Customer Service Inventory Management Cash Handling Operations Management Compliance

Crew Member

Mcdonalds

Apr 2021 - Jul 2021 (3 months)

Provided exceptional customer service and collaborated with team members to manage peak hours. Processed transactions accurately and implemented inventory control measures.

Customer Service Collaboration Cash Handling Inventory Control Food Safety

Warehouse Worker

Amazon

Nov 2020 - Jan 2021 (2 months)

Maintained a clean and organized work environment, operated material handling equipment, and conducted quality checks on shipments. Participated in inventory audits and managed returns processing.

Warehouse operations Material Handling Quality Assurance Inventory Management Safety Compliance

Crew Member/Assistant Manager

Sonic-Drive-In

May 2020 - Sep 2020 (4 months)

Provided exceptional customer service and trained new team members. Managed daily operations including inventory control and cash handling, and implemented marketing initiatives to drive sales.

Customer Service Training Inventory Management Cash Handling Point of Sale Systems Staff Scheduling Conflict Resolution Marketing