Lillye User
@lillyeuser
I deliver accurate, high-volume customer service, cash handling, sales support, and warehouse operations.
United StatesWhat I'm looking for
I've supported high-volume operations at McDonald's, PowerMart Gas Station, and Amazon, keeping transactions, orders, packages, and customer service moving accurately under pressure.
At PowerMart, I maintained 100% cashier reconciliation while serving 20+ customers per day and resolving an average of 5+ complex customer issues per hour or shift. At McDonald's, I learned station rotations, promotional materials, and POS systems quickly, helping increase peak-hour order efficiency by 15% and supporting a 98% cleanliness audit score.
I'm looking to apply my disciplined work ethic, rapid information processing, product knowledge, compliance focus, and team-first approach to conversion-focused sales and retention outcomes.
Experience
Work history, roles, and key accomplishments
Sorted, scanned, and organized customer packages for accurate and timely delivery. Met daily productivity and quality goals while ensuring order accuracy.
Team Member
PowerMart Gas Station
Aug 2016 - Jul 2021 (4 years 11 months)
Optimized high-volume service flow, managing concurrent client demands and ensuring 100% cashier reconciliation. Resolved complex customer issues and supported long-term client retention.
Managed high-volume service channels, consistently exceeding productivity and accuracy targets. Collaborated with team to improve order efficiency by 15% during peak hours.
Education
Degrees, certifications, and relevant coursework
Katella High School
High School Diploma, General Studies
2018 - 2021
Completed high school education with a focus on general studies.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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