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Open to opportunities

Denika Wright

@denikawright

Dedicated customer service representative with strong organizational skills.

Jamaica

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills while offering opportunities for growth and development.

I am a motivated individual with a strong commitment to delivering exceptional customer service. My recent experience as a Grand Customer Service Representative at Ibex Global has equipped me with the skills to effectively manage customer inquiries, process orders, and resolve issues promptly. I take pride in my ability to communicate clearly and efficiently, ensuring that customers receive the best possible support.

Prior to my role at Ibex Global, I worked as a Filing Clerk at Sovereign Supermarket, where I honed my organizational skills and attention to detail. I managed databases, maintained accurate records, and assisted with audits, all while ensuring compliance with established protocols. My educational background, including a High School Diploma and various CXC qualifications, has provided me with a solid foundation in critical thinking and problem-solving.

Experience

Work history, roles, and key accomplishments

SS

Filing Clerk

Sovereign Supermarket

Jul 2022 - Sep 2022 (2 months)

Managed databases and maintained paper records. Reviewed documents for accuracy, assisted with audits, and disposed of obsolete files according to legal demands.

Education

Degrees, certifications, and relevant coursework

MS

Mona High School

High School Diploma, General Education

2016 - 2022

Completed high school education with a focus on various subjects including Mathematics, English Language, Geography, Biology, Chemistry, Physics, and Clothing, Textile and Fashion. Achieved a Distinction in City and Guilds Math.

Tech stack

Software and tools used professionally

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