Demetria Keith

Dedicated customer care professional with over 10 years of experience in both in-person and remote settings. Skilled in managing inquiries and resolving issues through various communication channels, ensuring high levels of customer satisfaction and effective solutions.

Responsible for verifying insurance information and processing patient accounts. Ensured timely submission of claims and followed up on unpaid claims, maintaining accurate financial records and assisting patients with billing inquiries.

Provided exceptional customer service by addressing guest needs and ensuring a positive dining experience. Managed guest inquiries and maintained a clean and welcoming environment.

Managed front desk operations, including scheduling appointments and handling phone calls. Provided administrative support and maintained confidentiality while managing sensitive information.

Completed training as a Medical Assistant, gaining skills in patient care, administrative tasks, and medical office procedures.

Achieved a High School Diploma, providing foundational education and skills necessary for further studies and professional development.