@delisariddick
Scheduling Coordinator at Pella Windows and Doors who coordinates installation schedules and keeps customers, technicians, and teams aligned.
United StatesAt Pella Windows and Doors, I coordinate installation schedules around customer availability and technician workload. I confirm appointments, review job orders, and adjust schedules when cancellations, delays, or emergencies arise.
Previously, I coordinated production workflow and shipments at John Deere, and processed shipment claims at NFI Industries. At Turner Contracting, I handled customer service supervision, employee scheduling, onboarding, and training.
Work history, roles, and key accomplishments
Coordinate installation schedules for windows and doors based on customer availability and technician workload. Confirm appointments, adjust schedules for cancellations, and maintain accurate customer records.
Coordinated production workflow for assembly products and planned operations schedules to meet production demand. Monitored production efficiency and created status reports.
NFI Industries
Jan 2017 - May 2022 (5 years 4 months)
Investigated, submitted, and processed claims for damaged or missing shipments. Recorded shipment data and used WMS systems to prepare documentation.
Turner Contracting
Feb 2012 - Nov 2016 (4 years 9 months)
Maintained multiple databases related to payroll, invoicing, travel, and employee records. Managed contractor agreements and conducted interviews, onboarding, and training.
Degrees, certifications, and relevant coursework
Bachelor's Degree, Journalism & Mass Communication
Bachelor's Degree in Journalism & Mass Communication with a focus on Public Relations, completed in 2010.
Software and tools used professionally
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