Delfford Bahinting
@delffordbahinting
I coordinate urgent property maintenance and resolve customer issues for U.S.-based remote operations.
PhilippinesWhat I'm looking for
I've supported U.S.-based property management operations at Virtual Staffing Solutions, helping tenants report maintenance issues, dispatching qualified vendors, and tracking work orders through resolution.
I handle urgent and after-hours situations across HVAC, plumbing, electrical, appliance, and other property concerns. I keep tenants, vendors, technicians, and property teams aligned through clear documentation, timely follow-up, and practical escalation.
Earlier customer support roles at Amazon and Sophi Outsourcing strengthened my ability to resolve high-volume order, account, payment, delivery, onboarding, and service concerns through phone, chat, and email. I'm comfortable using Zendesk, Salesforce, and internal systems to manage cases accurately in remote, fast-paced environments.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Virtual Staffing Solutions
Aug 2022 - Feb 2026 (3 years 6 months)
Provided remote customer support and after-hours assistance for tenants, assessed maintenance requests, dispatched vendors, and managed service tickets.
Education
Degrees, certifications, and relevant coursework
Javier National High School
High School Diploma, General Studies
Completed high school education at Javier National High School.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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