Delayna Vaughn

Detail-oriented Insurance Verification Specialist with over 7 years of experience in verifying insurance coverage and obtaining authorizations. Proven track record in ensuring accurate patient data and reducing claim denials while collaborating with billing and coding teams.

Responsible for verifying patient eligibility and dental benefits, managing insurance verification forms, and ensuring compliance with HIPAA regulations. Focused on improving collections and cash flow through effective communication and data management.

Managed multiple phone lines, scheduled appointments, and scanned patient paperwork. Responsible for requesting medical records and ensuring efficient check-in/check-out processes for patients.

Ensured accurate entry of billing data and medical claims into designated systems. Communicated with stores to obtain corrected data and followed up on payments while investigating denied claims.

Assisted project managers by organizing files, processing deliveries, and entering information into databases. Managed travel arrangements and answered multi-phone lines.