At SLASPA’s Iyanola Lounge, I deliver personalized service to travelers, assist with guest needs and fast-track arrivals, and maintain accurate guest records and end-of-night reports.
At ITEL INTERNATIONAL, I managed more than 50 customer reservations daily in a remote role. I used Salesforce to enter customer information, track inquiry history, and resolve reservation discrepancies.
I supported international customers by phone, email, and chat at ITEL INTERNATIONAL. My work also included reservation management and accurate documentation.
In hospitality roles at Carnival Cruise Line, Country Breeze Creole Restaurant, and Jwen Se Moun La Bar, I served guests, processed payments, and maintained inventory and nightly records.

