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Deja Butler

@dejabutler

Center Manager at European Wax Center who increased monthly sales 13% through KPI-based coaching and customer retention.

United States

Message

At European Wax Center, I lead daily center operations, coach employees using performance KPIs, and support customer retention. My work contributed to a 13% increase in monthly sales.

At Cohn Restaurant Group, I supervised and coached a 30-person team and implemented demand-based scheduling that reduced labor expense 4%. I also supported financial and tax-related analysis as a Global Tax Intern at Deloitte.

Experience

Work history, roles, and key accomplishments

Current

Center Manager

Current

European Wax Center

Jan 2026 - Present (9 months)

Increased monthly sales 13% through KPI-based coaching and customer-retention efforts. Lead daily operations, employee scheduling, and compliance, while supporting hiring and onboarding.

Salesforce ADP Excel Microsoft Office KPI Analysis Performance Management Customer Retention Employee Scheduling Onboarding Compliance

Manager

Jimmy's Famous American Tavern

Jan 2025 - Jan 2026 (1 year)

Coordinated private events from inquiry to execution, aligning proposals, contracts, staffing, and vendor deliverables. Maintained high-volume service operations and resolved guest concerns.

Event Coordination Vendor Management Invoicing Customer Service Operations Management

Bar Manager / Manager

Cohn Restaurant Group

Jan 2022 - Dec 2024 (2 years 11 months)

Reduced labor expense 4% through demand-based scheduling and improved inventory controls. Supervised and coached a 30-person team, contributing to top revenue performance.

Labor Cost Management Inventory Control Team Leadership Coaching Scheduling Operations Management

Global Tax Intern

Deloitte

Jan 2021 - Dec 2021 (11 months)

Supported financial and tax-related analysis by reviewing financial statements and preparing Excel-based calculations. Maintained confidential client records and organized documentation for senior professionals.

Financial Analysis Tax Research Excel Documentation Confidentiality