Deidra Chalk

I am a compassionate and detail-driven medical professional with over 5 years of experience in patient-facing roles, call center leadership, and healthcare administration. My career has been dedicated to streamlining operations and creating calm, efficient environments under pressure. I am passionate about improving the patient experience through empathy, precision, and clear communication.

In my recent role as a Medical Administrator Team Lead Coordinator at Intrim Health-Care, I coordinated daily operations and mentored a team of call center agents. I handled patient inquiries, scheduled appointments, and ensured compliance with HIPAA protocols. My efforts in training new hires and collaborating with clinical staff have significantly improved workflow efficiency and patient satisfaction.