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@deepabagri
Detail-oriented Lead Associate with expertise in team leadership and process optimization.
I am a dedicated professional with a strong background in team leadership, process optimization, and quality assurance. My experience spans various industries, including corporate and service sectors, where I have consistently driven operational efficiency and customer satisfaction. I take pride in my ability to manage data effectively and solve complex problems, ensuring compliance with industry standards.
Currently, I lead daily operations at Innodata Pvt Ltd, where I optimize workflows and provide training to enhance team performance. Previously, at Amazon, I contributed to AI/ML model improvements by annotating datasets and ensuring data quality. My earlier roles at Shaba Group and VFS Global involved managing visa processes and client services, honing my skills in documentation and client assistance.
I hold a Bachelor of Commerce degree and a Google Data Analytics certification, complementing my technical skills with a strong educational foundation. I am passionate about continuous improvement and am committed to leveraging my expertise to drive success in my future roles.
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Work history, roles, and key accomplishments
Innodata Pvt Ltd
Oct 2023 - Present (2 years 1 month)
Led daily operations to ensure task completion and process efficiency. Managed SOPs to optimize workflows, ensured accurate documentation, and provided training to enhance team performance.
Amazon
Jul 2022 - Oct 2023 (1 year 3 months)
Annotated and labeled large datasets to improve AI/ML models, reviewed AI-generated outputs for accuracy, and ensured compliance with data quality guidelines.
Shaba Group
Jul 2015 - Oct 2016 (1 year 3 months)
Coordinated with embassies for visa processing, assisted clients with applications and payments, and maintained daily reports and documentation records.
VFS Global Services
Oct 2013 - Jul 2015 (1 year 9 months)
Handled passport submissions and documentation, performed data entry and back-office management, and assisted clients with queries throughout the process.
Degrees, certifications, and relevant coursework
Bachelor of Commerce, Commerce
2006 - 2011
Software and tools used professionally
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