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Deepak Shankaralingegowda

@deepakshankaralingeg

Lead IT Engineer at SIXT R&D, supporting workplace IT operations as the organization scaled from 10–15 employees to 260–280 users.

India
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At SIXT R&D, I lead day-to-day workplace IT operations across endpoints, identity, collaboration, networks, assets, and user support. I helped establish and scale these operations as the organization grew from approximately 10–15 employees to around 260–280 users.

I administer Windows and macOS endpoints, Microsoft 365, and endpoint-management and identity platforms including Jamf, JumpCloud, Intune, and Okta. I also manage network and security infrastructure, including Fortigate firewalls, Juniper switches, and Ruckus access points.

At SIXT R&D, I support IT service delivery for other branches and business operations, including support connected to approximately 2,000 booking counters worldwide. I manage asset lifecycle records in ServiceNow and coordinate procurement, licensing, vendors, and budget planning.

Earlier, at Thampy Digital Solutions, I configured AWS servers to meet developer requirements and supported cloud servers and virtual machines. My experience also includes system administration, networking, end-user support, and IT service delivery across Thampy Digital Solutions, Expat Projects & Developments, and CNS Infotech.

Experience

Work history, roles, and key accomplishments

SR
Current

Lead IT Engineer / IT Infrastructure Lead

SIXT R&D

Sep 2017 - Present (9 years 1 month)

Lead day-to-day IT infrastructure and workplace technology operations, covering endpoint, identity, collaboration, network, asset, and user-support services. Helped scale IT operations from 10-15 to 260-280 users, managing endpoints, Microsoft 365, and network security.

TS

Senior System & Network Administrator

Thampy Digital Solutions

May 2015 - Aug 2017 (2 years 3 months)

Independently managed IT infrastructure setup, end-user support, networking, vendor coordination, capacity planning, patching, and performance tuning. Administered Microsoft 365 and configured AWS servers for developer requirements.

Education

Degrees, certifications, and relevant coursework

Mysore University logoMU

Mysore University

Bachelor of Science, Information Technology

Bachelor of Science in Information Technology from Mysore University (KSOU).

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