deepak chauhan

I am a proactive and dedicated Client Relationship Manager with five years of progressive experience in client support and team management across chat, email, and voice-based processes. My journey began as a Support Executive, where I quickly advanced to Senior Support Executive and ultimately Team Leader at Capital Street FX. This trajectory has equipped me with the skills necessary to drive high-performance support operations and ensure client satisfaction.

Throughout my career, I have overseen daily operations of the client support team, ensuring timely and effective responses to client inquiries. I excel in handling escalations and resolving complex issues efficiently. My passion for leadership shines through in my commitment to mentoring and training team members, fostering an environment that maintains high service standards. I take pride in implementing improvements to support workflows and enhancing team coordination, which ultimately contributes to a better client experience.