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Opemipo Samuels

@opemiposamuels

I keep retail stores running smoothly through customer support, sales coordination, inventory tracking, and order fulfilment.

Nigeria

Message

What I'm looking for

I'm looking for a customer service, sales, social media, or store operations role where I can support customers, manage orders and inventory, and contribute in a fast-paced team.

At Beth-El Fabrics Store, I supported daily sales operations, tracked weekly sales in Microsoft Excel, managed inventory and restocking, and coordinated customer orders and deliveries within and outside Lagos.

I've also supported customers and sales at Modella Fashion Boutique and Busbee Souvenir & Kiddies Stores, helping with product selection, checkout, stocktaking, displays, and enquiries. I enjoy creating friendly customer experiences online and in-store while keeping store operations organised.

Experience

Work history, roles, and key accomplishments

Store Operations and Customer Service Manager

Beth-El Fabrics Store

Jul 2024 - Dec 2025 (1 year 5 months)

Managed daily sales operations, inventory, and customer service, including tracking sales records with Microsoft Excel and coordinating deliveries. Handled client enquiries in-store and online, and used AI tools to improve customer engagement.

Excel Inventory Management Customer Service Sales Operations AI Tools WhatsApp Social Media Order Processing Delivery Coordination

Customer Service Representative

Modella Fashion Boutique

Mar 2017 - Aug 2018 (1 year 5 months)

Maintained transaction registers, recorded daily sales, and ensured accurate checkout. Provided personal assistance to customers and supported stocktaking activities.

Customer Service Cash Handling Sales Stock Management Communication Skills

Sales Representative

Busbee Souvenir & Kiddies Stores

Jan 2016 - Feb 2017 (1 year 1 month)

Tracked and audited inventory, maintained product detailing and pricing, and restocked shelves to keep the store well-presented. Provided friendly service to encourage repeat customers.

Inventory Management Sales Customer Service Merchandising