Open to opportunities

Queen Elizabeth Oyebola

@queenelizabethoyebol

Message

Motivated administrative and sales professional driving operational efficiency and growth.

Nigeria

Message

What I'm looking for

I seek a role combining sales and operations where I can improve processes, lead teams, and drive revenue growth in a collaborative, growth-oriented environment.

I am a motivated, detail-oriented administrative and sales professional with hands-on experience across store management, sales support, and front-desk operations. I have led teams, coordinated cross-functional activities, and supported daily office functions while maintaining strong customer service standards.

At Sava Homes Furniture Ltd I contributed to a 15% revenue increase and improved customer retention by 20% through sales support, market research, and implementation of sales strategies. In prior retail and hospitality roles I increased store foot traffic by 25%, cut operational costs by 10%, and maintained business continuity during COVID-19.

I bring strong skills in Microsoft Office and Google Workspace, sales strategy, market research, operations management, and team leadership. I seek roles where I can apply my coordination, customer-relationship, and process-improvement strengths to support organizational growth.

Experience

Work history, roles, and key accomplishments

Assistant Sales Manager

Sava Homes Furniture Ltd

Oct 2022 - Jan 2025 (2 years 3 months)

Provided sales support and managed customer relationships, contributing to a 15% revenue increase and 20% improved customer retention through negotiated contracts and targeted sales strategies.

Sales Strategy Customer Relationship Management Negotiation Market Research Reporting Cross Functional Collaboration

Store Manager

Good Collections Ltd

Jan 2021 - Jan 2022 (1 year)

Directed daily store operations and staff, optimized inventory and merchandising to increase foot traffic by 25% and reduced operational costs by 10% through process improvements.

Inventory Management Staff Supervision Merchandising Customer Service Order Processing Cost Control

Supervisor / Bartender

Fido’s Lounge

Jan 2018 - Jan 2020 (2 years)

Oversaw bar operations and staff, maintained inventory and cash reconciliation, and ensured service continuity during COVID-19 to sustain business operations.

Inventory Control Cash Handling Customer Service

Supervisor / Manager

Chop & Superspin

Jan 2015 - Jan 2017 (2 years)

Managed daily operations and supervised teams to improve workflow efficiency, enforce quality and safety standards, and drive marketing initiatives that boosted customer engagement.

Team Leadership Operations Management Quality Control Staff Training Marketing Coordination

Front Desk Officer

The Hedge Suite

Jan 2015 - Jan 2017 (2 years)

Managed front desk operations, guest relations, bookings and administrative documentation to ensure efficient service delivery and coordination with internal teams.

Guest Relations Scheduling Administrative Support Record keeping Communication

Education

Degrees, certifications, and relevant coursework

Federal Polytechnic, Ede

Higher National Diploma, Business Administration

2011 - 2013

Activities and societies: Case study on Iroko TV; business proposal development for Sunny Stride; multi-role operations and store supervision projects.

Completed an HND in Business Administration with coursework and projects focused on business proposal development, market research, and operations management.