Dee audley

Supervised remote counselling shifts, ensuring quality assurance and safeguarding actions in line with service policies. Conducted risk assessments and facilitated effective communication with service users.

Supported clients in achieving health goals through personalized coaching and lifestyle adjustments, focusing on chronic condition management and overall well-being.

Provided advice and support to customers regarding health foods and supplements, ensuring informed guidance through ongoing training.

Oversaw team management, quality assurance, and training development for Childline services. Managed crisis situations and ensured adherence to safeguarding policies.

Managed a team of counsellors, ensuring effective service delivery and compliance with safeguarding policies. Led recruitment, training, and mentoring initiatives.

Provided individualized support for children with additional needs, collaborating with teachers to monitor development and progression.

Provided counselling and support to adults concerned about children's safety, ensuring accurate record-keeping and adherence to NSPCC guidelines.

Managed ward activities, provided family support, and ensured care planning and medication delivery for inpatients.

Trained sales staff nationwide on product knowledge and sales techniques, ensuring effective promotion and brand recognition.

Provided personalized sales support to customers, ensuring satisfaction through expert product knowledge and guidance.

Managed content across multiple live sites, ensuring up-to-date travel information and safety procedures were communicated effectively.

Building rapport to develop trusting relationships with clients, showing empathy with a professional approach to problem-solving and analytical skills. Using a Biopsychosocial understanding of the individual client to provide a holistic plan for health and wellbeing with supplemental support and guidance.

Course content included relationship centred care and concepts of biology for health, engaging in practice, experiencing acute care, diagnostics, and treatment. Placements included Community Mental Health Team and various acute and rehabilitation wards.

Experiential learning and skills practice were central to this course, with modules on the relationship between counselling and psychology, counselling skills, and understanding mental health across the lifespan.

This program provided a creative, experiential training approach facilitated by experienced psychotherapists and trainers, allowing development of an integrated approach to counselling skills.

Core modules included Natural Language and Psycholinguistics, Methodology, Design and Analysis, Developmental Psychology, Biological Psychology, and Psychopathology.

Achieved A Levels in English Literature, Law, and Religious Education, along with 10 GCSEs including Science, English, and Maths.