Sharon Mc Donagh
@sharonmcdonagh
Customer-focused retail and hospitality professional skilled in management and visual merchandising.
What I'm looking for
I am a customer-focused retail and hospitality professional with hands-on experience in sales, team management, and visual merchandising. I design 3D computer graphics for customer projects, manage schedules, control budgets, and drive store presentation and stock standards to improve sales and customer satisfaction.
My background spans assistant management, bar operations, childminding, and long-term front-of-house roles where I developed strong administrative, organisational and interpersonal skills. I am adaptable, a fast learner, and committed to mentoring colleagues while delivering efficient, friendly service and operational improvements.
Experience
Work history, roles, and key accomplishments
Sales Assistant / Project Team
The Tile Hub
Feb 2024 - Present (1 year 10 months)
Welcomed customers, determined needs, handled payments and returns, managed schedules and budgets, and designed 3D customer-specific graphics to improve merchandising and sales.
Barperson / Assistant Manager
Terrace Bar and Kitchen
Jan 2023 - Feb 2024 (1 year 1 month)
Managed staff scheduling, reduced labour costs through rostering, developed promotions, maintained stock and drink recipes, and oversaw event planning to drive sales and service quality.
Registered Childminder
Self Employed
Jan 2020 - Jan 2023 (3 years)
Provided a safe, positive childcare environment, planned activities, maintained monthly reports and records, and managed inventory to support child development and parent communication.
Waitress
Shannon Knights
Jan 2017 - Jan 2020 (3 years)
Delivered fast, high-quality customer service, served food and beverages, resolved customer complaints, supervised staff, and handled social media administration and office tasks.
Registered Childminder
Self Employed
Jan 2014 - Jan 2017 (3 years)
Created safe, positive childcare environments, planned activities, and maintained monthly paperwork and reports for parents to track progress.
Waitress
Shannon Golf Club
Jan 2013 - Jan 2014 (1 year)
Provided fast customer service, served food and beverages, handled queries and complaints, and performed cash reconciliation duties.
Kitchen Worker
Compass Catering
Jan 2008 - Jan 2010 (2 years)
Performed kitchen duties including food preparation and maintaining a clean, safe working area to meet catering standards.
Waitress
Shannon Knights Inn
Jan 2006 - Jan 2008 (2 years)
Delivered prompt food and beverage service, handled customer queries and complaints, and supported daily front-of-house operations.
Counter Assistant
Rx+ Pharmacy
Jan 2001 - Jan 2005 (4 years)
Handled general sales duties including payments and digital imaging operations while delivering fast customer service in a retail pharmacy setting.
Education
Degrees, certifications, and relevant coursework
St Patrick's Comprehensive School
Leaving Certificate, Secondary Education
1990 - 1994
Attended secondary school at St Patrick's Comprehensive School from 1990 to 1994.
Availability
Location
Authorized to work in
Job categories
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