Ana User

Provide academic supervision to postgraduate students undertaking dissertations within the Master of Social Work programme. Support students in developing research questions, methodology, critical analysis and academic writing.

Lead a multidisciplinary team providing services to children and adolescents with intellectual disabilities and mental health needs. Supervise social workers, conduct comprehensive risk and psychosocial assessments, and collaborate with families to create person-centered care plans.

Provide short-term counselling and psychoeducational support, including telephone check-ins and crisis containment. Conduct initial needs and risk screening, safety planning, and maintain professional boundaries.

Managed a diverse caseload in an adult mental health setting, providing counselling and support to individuals experiencing significant emotional distress. Conducted risk assessments, formulated intervention plans, and delivered crisis support.

Developed policies and action plans to enhance service delivery. Supervised the social work team, monitored emerging trends, and implemented effective interventions. Advocated for patients and families, facilitating access to community and healthcare resources.

Grade: First Class Honours

Pursued a Master of Arts in Counselling and Psychotherapy with a specialization in Family Therapy, achieving First Class Honours.

Completed a Master's degree in Prevention and Intervention of Child Abuse.

Earned a Bachelor of Social Work degree.