Open to opportunities

Deborah Pelemo

@deborahpelemo

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Finance graduate with strong customer service and leadership skills.

Nigeria

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What I'm looking for

I am looking for a dynamic role that fosters growth and values teamwork.

I am a dedicated finance graduate from the University of Ilorin, where I earned my B.Sc. in Finance with second class honors. My academic journey has equipped me with essential skills in financial modeling, investment research, and customer service. I am passionate about applying my knowledge to real-world challenges and contributing positively to any organization.

In my previous roles as a Customer Service Representative at Bovers and a Sales Representative at Jendola Super Stores, I honed my communication and problem-solving skills. I successfully resolved customer inquiries and complaints, ensuring satisfaction and loyalty. My leadership experience as a mentor at DOAF Educational Services allowed me to develop strong organizational skills while fostering academic growth among students.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Bovers

May 2022 - Jan 2023 (8 months)

As a Customer Service Representative at Bovers, I responded to customer inquiries through various channels, resolved complaints, and provided product information to ensure customer satisfaction and loyalty.

Customer Service Problem Solving Communication Upselling

Mentor and Educator

DOAF Educational Services

May 2022 - Jan 2023 (8 months)

At DOAF Educational Services, I taught and mentored over 100 students, fostering academic growth and developing strong leadership and organizational skills.

Teaching Mentoring Leadership organizational

Sales Representative

Jendola Super Stores

Feb 2018 - Apr 2019 (1 year 2 months)

In my role as a Sales Representative at Jendola Super Stores, I processed sales transactions, managed point-of-sale systems, and collaborated with colleagues to achieve sales goals.

Transactional Sales Point of Sale Product Knowledge Team Collaboration Customer Engagement

Education

Degrees, certifications, and relevant coursework

University of Ilorin

Bachelor of Science, Finance

2019 - 2024

Grade: Second Class Honors (Lower Division)

Activities and societies: Member of The Finance Club, participated in public awareness campaigns and finance policy workshops.

Studied for a Bachelor of Science in Finance, focusing on financial modelling and analysis, investment research, customer service, and human resources management. Achieved second class honors (lower division).