Debbie Ann Jones

Secures qualified leads through networking, cold calls, and marketing campaigns. Creates client-specific presentations and establishes terms that meet stakeholder needs while ensuring company profitability.

Identifies and creates new opportunities through networking, trade shows, and cybersecurity events. Oversees the entire sales process from prospecting to finalizing sales and follow-up.

Greets clients, highlights vehicle features, and explains financing and buying processes. Handles test drives, paperwork, and finalizes prices and trade-in values.

Achieved customer acquisition and revenue growth objectives. Developed marketing strategies and promoted insurance contracts, conducting yearly reviews with existing clients.

Provided customers with the best suited packages for their companies. Created contracts, managed CRM accounts, and handled customer complaints while making daily calls to sell and upsell services.

Oversaw the entire loan application process, interviewed applicants, and evaluated eligibility. Managed customer information and ensured compliance with KYC protocols.

Handled calls from TSTT customers, created and edited accounts, and provided quality customer service. Managed queries, complaints, and escalated issues to supervisors.

Reached out to customers to provide services such as internet, TV, phone, and security. Managed inbound queries, complaints, and maintained call quality standards.

Earned a BA (Hons) in Marketing from Anglia Ruskin University.

Completed a Certificate in Business Management at the School of Accounting and Management.

Attended Holy Name Convent Secondary Point Fortin, completing secondary education.

Attended Point Fortin Government A.S.J.A. Primary for primary education.