Davina Hanchuck

Provide independent Salesforce administration and revenue operations consulting to client organizations, covering declarative configuration, org cleanup, data integrity, and release process design.

I lead a global Business Systems team responsible for scaling HashiCorp’s Revenue Operations and Marketing technology ecosystem. My work focuses on building reliable, scalable Salesforce solutions while empowering high-performing teams and strong cross-functional partnerships.

Highlights:

Built and led a global team of Business Systems Admins, fostering a collaborative, mentorship-driven culture

Owned the Salesforce platform for a 2,000+ user org spanning Sales Cloud, Service Cloud, Experience Cloud, and Gainsight, supporting Sales, Customer Success, Support, and Marketing teams. Built the formal release management and QA process from the ground up: sandbox strategy, structured UAT, regression testing against seasonal Salesforce releases, and controlled deployment on a two-week cycle. Pro

Owned solution design and configuration for a complex, high-scale Salesforce environment during a period of rapid organizational growth and product expansion. Partnered directly with business leaders to translate go-to-market process changes into Salesforce solutions, maintaining configuration standards and system integrity across a multi-team org. Led project prioritization and design review for

At Instructure I managed a global team of Admins and Developers. Together we created awesome solutions in Salesforce and other platforms that enabled the business to grow and innovate at a rapid pace. I was responsible for project prioritization and management as well as design and configuration oversight of Instructure’s complex Salesforce instance.

Designed and configured a net-new Salesforce implementation from the ground up, then built end-user training materials and onboarded a successor administrator to own the platform long term.

As the Salesforce Administrator I am responsible for the daily management, design and enhancements of our Salesforce.com org, as well as providing guidance and assistance with other applications used across every department at my company.

What I do:

Salesforce Evangelist: increase user adoption and ensure user satisfaction, including developing, documenting and delivering training to ensure ong

Responsible for assisting Senior Account Managers obtain sales, and provide exceptional customer relationship management. Assist the Owner/President in reorganization of both the Sales and Technical Support departments using daily monitoring and reporting. Developed and implemented new company policies and procedures to increase efficiency in both departments.

Daily metrics reporting for the sa

Responsible for assisting Regional Sales Managers obtain sales, and provide exceptional customer relationship management. Assisted the CEO, President and multiple V.P.'s develop and implement company strategy and improve and maintain investor relations.

Design and development of investor, board of director, sales and company strategy presentations
Designed, developed and maintained all marketin

Mar 2026

Sep 2025

Sep 2016

Jun 2016

Apr 2015

Nov 2014

Sep 2010

Sep 2010