David Okeomah
@davidokeomah
I resolve client inquiries and turn customer data into better service decisions.
NigeriaWhat I'm looking for
At Ecobank, I delivered timely virtual support to individual and business clients, using CRM systems to track interactions, monitor service quality, and strengthen engagement through cross-selling opportunities.
I've also supported customers at Ronirex Agric Ltd and analyzed program data for Skilllift Empowerment Project using Excel, SQL, and Power BI to build insights and dashboards.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Ecobank
Jun 2025 - May 2026 (11 months)
Delivered timely, accurate support to individual and business clients across virtual channels, resolving inquiries with a client-first approach. Used CRM systems and digital tools to track interactions, monitor service quality, and analyze client data for service improvements and cross-selling.
Education
Degrees, certifications, and relevant coursework
National Youth Service Corps
Certificate, Service
2025 - 2026
National service program.
The Data Immersed (TDI)
Certificate, Data Analysis
2024 - 2025
Data Analysis Program certification.
University of Uyo
Bachelor of Science, Economics
2019 - 2024
Grade: Second Class Upper
B.Sc. in Economics with a Second Class Upper division.
Basic Foundation School
WASSCE, General Studies
2013 - 2019
Completed WASSCE.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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