David Kinyanjui

I am a results-driven appointment setter with seven years of experience converting inbound digital leads into qualified HVAC installation and replacement appointments. I combine a consultative sales approach with rapid-response follow-up to maximize conversion rates.

My technical proficiency spans VoIP platforms, auto-dialers, CRMs, and advanced scheduling tools, which I integrate to streamline booking and reduce lead response time. I routinely manage high-volume outreach, averaging 50 appointment-setting interactions daily.

I focus on qualification for high-value projects—assessing system age, efficiency concerns, and budget—to ensure contractors receive well-vetted appointments. I maintain high show rates through confirmation sequences and reminder protocols.

I thrive in remote environments and flexible schedules, delivering pipeline optimization, KPI tracking, and strong customer satisfaction. I am driven to generate revenue through disciplined appointment management and technology-driven processes.