Open to opportunities

Annette A Ochieng

@annetteaochieng

Message

Result-driven appointment setter with over 5 years of experience.

Kenya

Message

What I'm looking for

I am looking for a role that allows me to leverage my communication skills and experience in customer engagement while providing opportunities for growth and collaboration within a dynamic team.

I am a result-driven appointment setter and cold caller with over 5 years of experience in remote customer engagement, scheduling sales appointments, and lead generation. My proven ability to communicate effectively and build rapport has allowed me to excel in handling objections and following up with leads, ensuring that I maximize conversions for my team.

Throughout my career, I have demonstrated a high level of self-motivation and the capability to work independently in fast-paced environments. My experience includes scheduling appointments, conducting outbound calls, and maintaining accurate records of customer interactions in CRM systems. I am committed to meeting daily and weekly targets while collaborating with sales teams to develop effective strategies.

Experience

Work history, roles, and key accomplishments

Current

Appointment Setter

Current

TECHNO BRAIN

Oct 2022 - Present (2 years 8 months)

Result-driven Appointment Setter with over 5 years of experience in remote customer engagement and lead generation. Skilled in scheduling appointments, conducting outbound calls, and maintaining CRM records. Proven ability to communicate effectively and collaborate with sales teams to maximize conversions.

Scheduling Customer Relationship Management Outbound Calling Time Management Persuasion CRM Management Multitasking

Cold Caller

PRIALTO

Jan 2020 - Jan 2022 (2 years)

Experienced Cold Caller responsible for making outbound calls to potential customers, delivering engaging pitches, and qualifying leads. Collaborated with sales and marketing teams to meet call volumes and conversion targets while maintaining detailed records in the CRM system.

Cold Calling CRM Management Persuasion Multitasking Customer Engagement Lead Qualification Time Management

Customer Service Representative

CCI KENYA

Jan 2018 - Dec 2019 (1 year 11 months)

Customer Service Representative with experience in answering inquiries, resolving complaints, and processing orders. Maintained accurate customer records and collaborated with departments to enhance service processes while meeting performance goals.