Open to opportunities

David John

@davidjohn5

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Operations Support Specialist using analytics and automation to optimize workforce coordination.

Nigeria

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What I'm looking for

I’m looking for a remote-leaning operations role where I can own workforce coordination, scheduling, operational reporting, and workflow automation—turning data into dashboards, improving processes, and supporting stakeholders with reliable documentation and cross-functional communication.

I’m an Analytical and detail-oriented Operations Support Specialist with experience supporting workforce coordination, scheduling, operational reporting, administrative operations, customer support, and remote team collaboration. I coordinate schedules, task allocation, and workload tracking for remote teams, while maintaining accurate records and generating reports that improve visibility into team activities and priorities.

I leverage Google Sheets, Microsoft Excel, Airtable, Notion, Trello, Slack, and Google Workspace to analyze workflow trends, monitor capacity and resource allocation, and support planning activities across multiple time zones. I also use workflow automation tools like Zapier and Make (and AI-powered tools including ChatGPT) to streamline repetitive administrative processes, reduce operational bottlenecks, and improve efficiency through process optimization and strong documentation management.

Experience

Work history, roles, and key accomplishments

Workforce Coordination Analyst

Dael Network Limited

Jan 2021 - Jan 2026 (5 years)

Coordinated remote team schedules, task allocation, and workload tracking, and built operational dashboards and trackers to improve visibility into priorities. Reduced administrative workload by automating repetitive reporting with Zapier and Make while maintaining accurate records and documentation.

Workforce Coordination Scheduling Operational Reporting Zapier Make Google Sheets Microsoft Excel Airtable Documentation Management Data Analysis

Education

Degrees, certifications, and relevant coursework

Federal Polytechnic Nekede

Higher National Diploma (HND), Biochemistry

Earned a Higher National Diploma (HND) in Biochemistry from Federal Polytechnic Nekede. Completed coursework focused on biochemistry fundamentals and related laboratory/analytical topics.