David George
@davidgeorge1
I resolve Dutch customer billing issues and keep invoice operations accurate.
IrelandWhat I'm looking for
I'm currently supporting Dutch-speaking UPS customers with billing questions, invoice discrepancies, and timely issue resolution. I keep billing data accurate and work with internal teams to keep operations running smoothly.
Previously, I provided frontline technical and account support for Dutch-market Meta users and businesses at Teleperformance Portugal. I diagnosed issues, used escalation workflows for complex cases, and strengthened my documentation and analytical skills in a fast-paced environment.
My background also includes customer support, Apple product troubleshooting and setup guidance, person-centred support, retail, sales, and logistics. I enjoy getting to the root of problems and finding straightforward solutions that make things easier for customers.
Experience
Work history, roles, and key accomplishments
Dutch Billing Associate
Supporting Dutch-speaking customers with billing queries and resolving invoice discrepancies. Responsible for handling customer interactions, maintaining accuracy in billing data, and ensuring timely issue resolution.
Provided frontline technical and account support for Meta users and businesses, diagnosing and resolving user issues efficiently while maintaining high customer satisfaction for Dutch-speaking clients.
Support Worker
Rymacare Southampton UK
Jul 2022 - Jun 2025 (2 years 11 months)
Delivered person-centred support to clients while maintaining accurate digital records. Developed strong communication and organisational skills applicable to IT and customer support environments.
Assisted customers with Apple product troubleshooting, sales, and setup guidance. Gained experience in hardware and software environments, improving problem-solving efficiency.
Retail Employee
Albert Heijn
May 2021 - Sep 2021 (4 months)
Handled customer service, stock management, and daily store operations in a fast-paced environment.
Sales & Marketing
Geninc
Dec 2018 - Mar 2019 (3 months)
Developed communication and persuasion skills through direct sales and customer outreach.
Warehouse Employee
Entiris
Jul 2016 - Aug 2016 (1 month)
Order preparation and logistics support; teamwork and time management.
Education
Degrees, certifications, and relevant coursework
CompTIA
CompTIA Security+, Information Technology
Currently pursuing the CompTIA Security+ certification.
Colomaplus
Tourism, Tourism
Graduated in Tourism from Colomaplus in Mechelen in 2017.
Google IT Support Professional Certificate, Information Technology
Earned the Google IT Support Professional Certificate.
Tech stack
Software and tools used professionally
Availability
Location
IrelandAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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